Direct answers about how we work, what we charge, and what to expect after ordering. Email us if your question is not here.
Can't find what you need? Email us at hello@translatemenow.com or call (410) 633-4613.
We cover 90+ language pairs. Common requests include English to Spanish, French, German, Arabic, Mandarin, Japanese, Korean, Portuguese, Italian, and Russian. Less common pairs are handled on request -- contact us before ordering to confirm availability for unusual language combinations.
Yes, for documents that require it. The certified translation add-on provides a signed statement of accuracy from the translator, suitable for legal proceedings, immigration filings, and university applications. For notarization, we prepare the package for a notary public in your jurisdiction but do not ourselves notarize.
All translators are under confidentiality agreements covering every project. We do not use submitted documents for any purpose other than the translation. For clients with additional requirements, we offer a formal Non-Disclosure Agreement add-on before project start. Our file handling complies with standard professional data handling practices.
Express package: 48-hour standard delivery. Professional package: 4 business days. Authority package: 3-day priority, confirmed at intake. Express 48-hour add-on is available on any package for projects up to 5,000 words.
We accept Word, PDF, Excel, PowerPoint, HTML, InDesign exports, and most CMS content exports. Delivery is in whatever format you need -- including bilingual reference versions that show source and translation side-by-side, which some legal clients prefer.
Yes. The terminology glossary add-on builds a project-specific glossary of key terms, which is applied throughout the translation and archived for future projects. Ongoing clients get a growing translation memory that ensures consistency across all documents we handle for them.
Express package: 1 revision round within 14 days. Professional: 2 revision rounds. Authority: unlimited revisions for 90 days. A revision addresses accuracy issues in the delivered translation. Changes to source content after delivery are scoped and quoted as new work.
Payment is processed via Stripe Checkout at checkout.stripe.com. After payment, we send a project intake form by email within one business day. Translation begins once we receive your source documents and confirm the word count and delivery date. All services are delivered digitally.
Pick a package or use the builder to configure a custom order.