We do not improvise the process for each project. The same steps apply whether it is a 200-word certificate or a 20,000-word annual report.
We operate a simple, sequential process because translation quality depends on it. Steps cannot be reordered. We do not start translating before the intake is complete. We do not deliver before the review is complete.
Upload your file through our secure intake form after checkout. Include language pair, intended use, and any deadline.
We verify word count, confirm the specialist assignment, and lock the delivery date before any translation begins.
Assigned translator works the document. Independent reviewer checks it against the source. Any discrepancies resolved before delivery.
Files delivered by email in your requested format. Certified statement included where needed. Revision window open for 14 days.
Translation delivery includes the translated file in your requested format, a translator's certification statement where applicable, and any grade equivalency guide for academic documents.
Revisions are requested by email with a reference to the specific section and the issue. We do not require justification for revision requests that fall within the revision window -- it is included in your package.